Privacy Policy

Your family's privacy is our priority

Last updated: December 7, 2025

Introduction

Welcome to Kiddytales ("we," "our," or "us"). We are committed to protecting the privacy of children and families who use our mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Kiddytales is designed for children and families, and we take special care to ensure that our data practices comply with applicable laws, including the Children's Online Privacy Protection Act (COPPA) in the United States and the General Data Protection Regulation (GDPR) in the European Union.

Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

We may collect the following information that you voluntarily provide:

  • Account Information: When you create an account, we may collect your email address and a password to secure your account.
  • Child Profile Information: To personalize stories, you may provide your child's first name and age group. We do not require or collect last names, addresses, or other identifying information about children.
  • Story Preferences: Information about story preferences, favorite characters, and reading history to personalize the experience.
  • Support Communications: If you contact us for support, we may collect your email address and the content of your communication.

Information Collected Automatically

When you use our App, we may automatically collect certain information:

  • Device Information: Device type, operating system version, and unique device identifiers for app functionality and troubleshooting.
  • Usage Data: Information about how you use the App, such as stories read, time spent reading, and feature usage, to improve our services.
  • Crash Reports: Technical information about app crashes to help us fix bugs and improve stability.

How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and Personalize Services: To deliver personalized stories, track reading progress, and customize the app experience based on your child's age group and preferences.
  • Improve Our App: To understand how users interact with our App and make improvements to features, content, and performance.
  • Customer Support: To respond to your inquiries, provide technical support, and address any issues you may encounter.
  • Safety and Security: To protect the safety of our users and prevent fraud, abuse, or other harmful activities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Children's Privacy

Protecting children's privacy is especially important to us. Kiddytales is designed to be safe for children, and we are committed to complying with COPPA and other applicable children's privacy laws.

  • Parental Consent: We require verifiable parental consent before collecting any personal information from children under 13.
  • Limited Data Collection: We collect only the minimum information necessary to provide our services. We do not collect more personal information from children than is reasonably necessary.
  • No Behavioral Advertising: We do not use children's personal information for targeted advertising purposes.
  • No Third-Party Tracking: We do not allow third parties to collect personal information from children through our App for advertising or other purposes.
  • Parental Controls: Parents can review, update, or delete their child's personal information at any time by contacting us or through account settings.
  • Safe Environment: Our App does not contain any external links, social features, or user-generated content that could expose children to inappropriate content or interactions.

Data Sharing and Disclosure

We do not sell, trade, or rent personal information to third parties. We may share information only in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our App (e.g., cloud hosting, analytics). These providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Protection of Rights: We may disclose information to protect and defend our rights or property, or to protect the safety of our users or the public.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction. We will notify users of any such change in ownership or control.

Data Security

We implement appropriate technical and organizational security measures to protect the personal information we collect and store. These measures include:

  • Encryption of data in transit and at rest
  • Secure authentication mechanisms
  • Regular security assessments and updates
  • Limited access to personal information by authorized personnel only

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymize it.

For children's personal information, we retain data only as long as reasonably necessary to fulfill the purpose for which it was collected. Parents may request deletion of their child's information at any time.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you or your child.
  • Correction: You can request that we correct any inaccurate or incomplete personal information.
  • Deletion: You can request that we delete personal information, subject to certain exceptions.
  • Opt-Out: You can opt out of certain data collection by adjusting your device settings or contacting us.
  • Data Portability: Where applicable, you can request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Third-Party Services

Our App may use third-party services for essential functionality such as cloud storage and analytics. These services have their own privacy policies, and we encourage you to review them. We carefully select third-party providers who demonstrate a commitment to data protection and privacy.

We do not include any third-party advertising in our App, and we do not share personal information with advertisers or ad networks.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. For material changes, we may also provide additional notice, such as an in-app notification or email.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or if you would like to exercise your privacy rights, please contact us:

We will respond to your inquiry as soon as reasonably possible, and in any event within the timeframes required by applicable law.