Have a question, feedback, or just want to say hello? We're here to help and always happy to hear from the families who use Kiddytales. Choose the best way to reach us below.
📧 General Support
For questions about using the app, technical issues, or general inquiries, please email us at:
We typically respond within 24-48 hours.
💡 Feedback & Suggestions
We're always looking to improve Kiddytales! If you have ideas for new features, story themes, or ways to make the app better for your family, we'd love to hear them.
Report an Issue
Encountered a bug or technical problem? Please help us improve by providing as much detail as possible about the issue, including:
- Your device type and operating system version
- The version of the Kiddytales app you're using
- Steps to reproduce the issue
- Any error messages you received
- Screenshots, if applicable
Send bug reports to: support@kiddytales.app
Response Times
We strive to respond to all inquiries as quickly as possible. Here's what you can generally expect:
- General Support: Within 24-48 hours
- Privacy Requests: Within 30 days, as required by law
- Partnership Inquiries: Within 5 business days
- Press Requests: Within 2-3 business days
Thank you for being part of the Kiddytales family. We're committed to creating magical reading experiences for children, and your feedback helps us do that better every day.